Makkala Sahaya Vani - 1098

Aim To respond to the immediate need of the child in danger or crisis, and to protect the rights of the child.

Constituency Served

children in danger, distress or crisis, up to 18 years

Details of Work

MSV-1098 is a 24-hour toll free phone line for children in distress in the city of Bangalore, endorsed by the Police Commissioner. Every call is attended to by a counsellor who identifies the need of the child for immediate counselling, information, medical aid or temporary shelter. The counsellor then determines if the child needs direct assistance or refers her to any of the 45 organisations and individuals who have committed to offering their services for a child in distress. The helpline receives about 40-50 calls a day. It also meets with children at schools, at their areas of work, and in slums, to create awareness about MSV-1098 and children's rights. It offers pre-and in service training for police personnel on laws related to children's issues. It also works towards sensitising them towards proactive intervention with children, especially juveniles who come into conflict with the law. It facilitates links between children and the state, so that law can be used effectively to realise justice and equity.

Fact File

Makkala Sahaya Vani - 1098


  • MSV - 1098
  • Category

  • Child Development
  • Sub Category

  • Organisations
  • Level of Work of the Organization

  • Local
  • Establishment

  • 1997
  • Focus

  • helpline, child rights
  • Help Welcome

  • volunteers, books, clothes, toys, medicines, stationery, old newspapers
Contact Information

Ms Brinda Subramanian , Coordinator , Mon-Sun 8.00-8.00
Office of the Commissioner of Police, 1, Infantry Road Bangalore- 560001.
Ph : 22256242 ext 398 Helpline 1098, 22256130 ,Email :